Getting help

In an emergency

If you or your children are in danger right now, call 999.

If you call 999 from a mobile and can't speak, stay on the line. When prompted, press 55 and the call will be put through to the police.

For a non-emergency, call the police on 101.

If you're worried about a child

• NSPCC Helpline, for adults worried about a child: 0808 800 5000
• Your local council's children's services. Search for your council's name and "children's services" to find their number.
• Childline, for children and young people, free and 24 hours a day: 0800 1111

Domestic abuse

• England: National Domestic Abuse Helpline, run by Refuge, free and 24 hours a day: 0808 2000 247
• Wales: Live Fear Free, free and 24 hours a day: 0808 80 10 800
• Scotland: Domestic Abuse and Forced Marriage Helpline, free and 24 hours a day: 0800 027 1234
• Northern Ireland: Domestic and Sexual Abuse Helpline, free and 24 hours a day: 0808 802 1414
• Men's Advice Line, run by Respect, for men experiencing domestic abuse: 0808 801 0327

If you're struggling

Samaritans are there to listen, free and 24 hours a day: 116 123

What CommonGround can and can't do

CommonGround is not an emergency or safeguarding service. We do not monitor accounts or read your conversations, so we will not know if something is wrong unless you tell us.

If someone is using CommonGround to harass, threaten or intimidate you, or to breach a court order, email us at support@commongroundparenting.co.uk with the family space and the approximate date and time. We review reports within 24 hours and can remove content, restrict features or close accounts. See our Terms of Use.

If you think someone else can get into your phone, you can add an app lock in the app's settings, using your device passcode, Face ID or fingerprint.

If a safeguarding concern is raised with us, we will act on it in line with our legal obligations, which can include passing information to the police or children's services.